Privacy Collection Statement

This Privacy Policy applies to all personal information collected by MAC Electrical (“Mac Electrical”, “we”, “us”, or “our”).

MAC Electrical is committed to protecting your privacy and complying with the New Zealand Privacy Act 2020 and its Information Privacy Principles (IPPs).

We collect, use, and disclose personal information only for legitimate business purposes, including providing electrical services, maintaining customer relationships, and ensuring the smooth operation of our business. By using our website, contacting us, or engaging our services, you consent to the collection and use of your personal information as described in this policy.

Collection of Your Personal Information

We may collect personal information from you when you:

• Make an enquiry or request a quote;

• Use our website or complete an online form;

• Communicate with us by phone, email, or in person;

• Engage us to perform electrical or related services;

• Apply for credit or establish an account with us.
  

The information we may collect includes:

• Your name, address, phone number, and email address;

• Business or company details (if applicable);

• Job site or project details;

• Financial or billing information (e.g., payment details, bank or credit card information);

• Any other information you voluntarily provide to us.
  

We collect personal information directly from you wherever possible, but we may also obtain information from publicly available sources (such as business websites or LinkedIn) or from third parties you authorise to provide it.

Use of Your Personal Information

We may use your personal information to:

• Provide, manage, and deliver our electrical services;

• Communicate with you regarding projects, invoices, and account matters;

• Conduct credit checks and verify your identity (where relevant);

• Process payments and maintain financial records;

• Send updates, promotions, or service information (you may opt out at any time);

• Improve our website, services, and customer experience;

• Meet our legal, regulatory, and health & safety obligations.

We will only use your personal information for the purpose it was collected or for a directly related purpose that you would reasonably expect.

Sharing of Your Personal Information

We may disclose your personal information to:

• Our employees, contractors, or service providers to the extent necessary to perform our services;

• Payment processors, accountants, or IT support providers who assist in our operations;

• Couriers, delivery, or logistics providers to facilitate project delivery;

• Credit reference agencies or debt collection services (if applicable);

• Government authorities or regulators, where required by law.

All third parties engaged by MAC Electrical are required to protect your information and only use it for the purposes for which it was disclosed.

We do not sell, rent, or trade your personal information.

Website and Internet Use

When you visit our website, certain non-personal data may be automatically collected, including:

• Browser type and version;

• Operating system;

• Pages viewed, time spent, and referring site;

• IP address and general geographic location.

This data is used for website analytics, traffic monitoring, and to improve user experience.
Our website may use cookies to enhance functionality. You can disable cookies in your browser, though some parts of the site may not function correctly.

Storage and Security of Information

We take reasonable steps to protect your personal information against loss, unauthorised access, disclosure, or misuse.
Information may be stored electronically (on secure servers with password and firewall protection) or in hard copy (in secure premises accessible only by authorised personnel).

If personal information is transferred or stored by third-party providers (for example, secure cloud storage), we ensure those providers have appropriate privacy and security safeguards in place.

We will retain your information only as long as necessary to fulfil the purpose it was collected for or as required by law.

Accessing and Correcting Your Personal Information

Under the Privacy Act 2020, you have the right to:

• Request access to any personal information we hold about you; and

• Request correction of any information that is inaccurate, incomplete, or outdated.

If you wish to make such a request, please contact us using the details below.
We may require verification of your identity before providing access or making corrections.

Changes to This Privacy Policy

MAC Electrical reserves the right to update this Privacy Policy at any time.
Any changes will be published on our website with an updated “Last Revised” date. Continued use of our website or services following such updates constitutes acceptance of the revised policy.

Contacting Us

If you have any questions or concerns about this Privacy Policy, or would like to exercise your privacy rights, please contact:

MAC Electrical
Email: info@macelectrical.co.nz
Phone: 021 242 8409
Website: www.macelectrical.co.nz

For further information about privacy rights in New Zealand, you can visit the Office of the Privacy Commissioner website: https://www.privacy.org.nz

Acceptance

By using this website, contacting us, or engaging our services, you acknowledge that you have read and accepted this Privacy Policy and agree to the collection and use of your personal information as outlined above.